5 Top tips to becoming the best Virtual Assistant
You’ve started on your exciting journey of becoming a VA business owner and you’re really thrilled to be an entrepreneur. Or you’re just doing some research and want to know what has got everyone so hyped up about this Virtual Assistant thing.
Well then, you’ve definitely come to the right place. Virtual Assistants are increasingly popular worldwide and business owners are seeking VA’s to add to their already specialist team.
Great news! This means you can now turn your business idea or existing business into a successful outsource supplier.
How will you go about making sure you are the best VA you could possibly be, adding value to your clients and making sure that you stand out from the rest?
Here are 5 great tips to becoming a well sought after Virtual Assistant.
- Evaluate your current skill set
To ensure you become a successful assistant you need to have some basic skills. If you have previous experience as a secretary or executive assistant, then you are off to a good start. I recommend that you have a good understanding of navigating the internet, have a good grasp of basic social media marketing practices, be an excellent organizer and write in a professional manner.
- Be a great communicator
The key to customer satisfaction is knowing what is required of you as a Virtual Assistant. For you to perform your VA duties on an exceptional level you need to be able to communicate clearly with your clients. There should be no room for assumptions and information should always be carried over in a very clear and concise way.
3. Have a plan
Before starting out you should have a clear idea of how, when and where you want to work. For example, you may choose to only assist clients Monday to Thursday from 8:30am to 3:30pm from your home office. The rest of the time you have decided to focus only on marketing strategies and growing your business.
4. Be flexible and prompt
As a professional Virtual Assistant you’ll need to deliver exactly what each client needs. Be understanding of what clients want and their preferred way of working with you.
You may look at offering service packages to clients who require daily attention and only offer time packages to other clients who require your services on an ad hoc basis.
Be very clear at the outset with your client with regards to expected turnaround time on tasks. You want to be prompt with each task assigned to you, however, in order to achieve this you need to keep your day structured and organised in order to offer the best service at all times.
5. Develop a specialty service offering
When starting out with your VA business you may well be everything to everyone, a kind of Jack (or Jill in this instance) of all trades. However, you will soon discover that becoming an expert in a certain field or industry will be highly beneficial for both yourself and your clients. This will instinctively create your niche target market. Some ideas of specialty VA work : Social Media Marketing Guru, Travel Organizer, or Email Marketing Specialist.
By implementing these tips from those who have already gone down the path before, you can easily align yourself for a successful Virtual Assistant career.